Our Services

CRM

We boast our own developed CRM solution that is fully customizable and can be tailor-fitted for our clients. Our VOIP dialer has the following capabilities:

  • Predictive Dialer
  • Real-time Call Log Monitoring
  • Call Recording including Call Retention and  Playback and Reports Generation
  • Informative voice prompt selection
Hardware

Our Industry Standard Facility includes:

  • Workstation (Cubicle, Electricity Port and Telephone Line)
  • Desktop Computer (Intel Dual-Core CPU, 17” LCD Flat Screen Monitor,  Licensed O.S., )
  • Headset with Noise-Cancellation
Connectivity
  • LAN (Local Area Network): a Cisco-Powered Data Network, with state-of-the-art 10/100/1000 Mbps Switches with CAT5E/ CAT6 cables for voice and data connectivity.
  • WAN sufficient Internet bandwidth and access to POP (Point of Presence) for the interconnection with local/international Telco Carriers.
  • Wi-Fi Facility
  • 24×7 Technical Support
Other Facilities
  • Biometrics Attendance System
  • Training Rooms
  • Conference Rooms with Audio/Video Conferencing System
  • 24/7 Security Service with a CCTV Camera system.