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Booking Management System

CRM

Predictive Dialer
Real-time Call Log Monitoring
Call Recording including Call Retention and Playback as well as Reports Generation
Informative voice prompt selection

Hardware

Workstation (Cubicle, Electricity Port and Telephone Line)
Desktop Computer (Intel Dual-Core CPU, 17" LCD Flat Screen Monitor, Licensed O.S.)
Headset with Noise-Cancellation

Connectivity

LAN (Local Area Network): a Cisco-Powered Data Network, with state-of-the-art 10/100/1000 Mbps Switches with CAT5E/ CAT6 cables for voice and data connectivity.
WAN sufficient Internet bandwidth and access to POP (Point of Presence) for the interconnection with local and international Telco Carriers.
Wi-Fi Facility
24/7 Technical Support

Other Facilities

Biometrics Attendance System
Training Rooms
Conference Rooms with Audio/Video Conferencing System
24/7 Security Service with a CCTV Camera system.